Castle Hills KinderCare

High risk Each child's file must hold an emergency medical authorization.

State rule 746.605(11) (minimum standards for child-care centers): "Required Admission Information - Emergency Medical Authorization"

Inspector's note: Two of ten children's records audited did not have signed emergency medical authorizations on file.

Corrected Oct 29, 2026. The inspector gave technical assistance (advice on how to comply).

Medium risk Each child's file must hold a health statement.

State rule 746.603(a)(3) (minimum standards for child-care centers): "Children's Records - Health Statement"

Inspector's note: Five of ten children's records audited did not have updated health statements on file.

Corrected Nov 5, 2026. The inspector gave technical assistance (advice on how to comply).

Medium risk Each child's file must hold all the admission information the state requires (such as contacts, medical authorization and permissions).

State rule 746.605(10) (minimum standards for child-care centers): "Required Admission Information - Physician Information"

Inspector's note: Two of ten children's records audited did not have physician's information on file.

Corrected Oct 29, 2026. The inspector gave technical assistance (advice on how to comply).

High risk The state prohibits certain punishments of children, such as hitting, grabbing, shaming, withholding food or rest, or locking a child in a room.

State rule 746.2805 (minimum standards for child-care centers): "Prohibited Punishments - No Harsh, Cruel or Unusual"

Inspector's note: During the investigation, it was determined a caregiver used cruel and unusual punishment by yelling and using inappropriate language towards the children.

Corrected Sep 1, 2026, verified by the state Sep 10, 2026. The inspector gave technical assistance (advice on how to comply).

Medium-high risk Release of Children

State rule 746.4101(a) (minimum standards for child-care centers): "Release of Children"

Inspector's note: The investigation revealed that operation staff attempted to prevent a parent from leaving with their children in the absence of a court order.

Corrected Apr 20, 2026, verified by the state May 5, 2026. The inspector gave technical assistance (advice on how to comply).

Medium-high risk Caregivers must have a high-school diploma, equivalent, or certification of completion.

State rule 746.1107(2) (minimum standards for child-care centers): "Additional Minimum Qualifications for Caregivers - HS Diploma, Equivalent, Certification of Completion"

Inspector's note: Four of ten personnel records audited did not have proof of educational requirements on file.

Corrected Dec 31, 2025, verified by the state Dec 16, 2025.

Medium risk Each child's file must hold current immunization records.

State rule 746.603(a)(4) (minimum standards for child-care centers): "Children's Records - Immunizations"

Inspector's note: One of ten children's records audited did not have immunizaitons on file.

Corrected Dec 31, 2025, verified by the state Jan 5, 2026. The inspector gave technical assistance (advice on how to comply).

High risk The director must operate the center in compliance with the minimum standards.

State rule 746.1003(1) (minimum standards for child-care centers): "Director Responsibilities - Operate in Compliance"

Inspector's note: Management failed to deliver form 2866 child interview letter to the parents of two children interviewed by Child Care Regulation.

Corrected Aug 15, 2025, verified by the state Aug 27, 2025. The inspector gave technical assistance (advice on how to comply).

High risk Employees and caregivers must show competence, good judgment and self-control.

State rule 746.1201(1) (minimum standards for child-care centers): "Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control"

Inspector's note: Based on video evidence provided, a caregiver did not demonstrate good judgement when she recorded children when she was supposed to be supervising them and recorded them without the consent of the parents or guardians.

Corrected Aug 15, 2025, verified by the state Aug 27, 2025. The inspector gave technical assistance (advice on how to comply).

High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.

State rule 746.1205(a)(4) (minimum standards for child-care centers): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"

Inspector's note: Based on information gathered, a child was able to exit their classroom to the playground unsupervised on two occasions. Also, video evidence provided shows a caregiver videoing children and failing to intervene while children are seen climbing furniture.

Corrected Aug 15, 2025, verified by the state Aug 27, 2025. The inspector gave technical assistance (advice on how to comply).

High risk The state prohibits certain punishments of children, such as hitting, grabbing, shaming, withholding food or rest, or locking a child in a room.

State rule 746.2805(3) (minimum standards for child-care centers): "Prohibited Punishments - Grabbing and Pulling"

Inspector's note: Based on information gathered through interviews and video evidence, it was determined that staff members have grabbed and pulled children.

Corrected Aug 15, 2025, verified by the state Aug 27, 2025. The inspector gave technical assistance (advice on how to comply).

High risk The operation must report to the state any situation that places children at risk.

State rule 746.305(a)(6) (minimum standards for child-care centers): "Report Situation Placing Children at Risk"

Inspector's note: Based on information gathered, a child was able to exit their classroom to the playground unsupervised on two occasions. These incidents were not reported to Child Care Regulation.

Corrected Aug 15, 2025, verified by the state Aug 27, 2025. The inspector gave technical assistance (advice on how to comply).

Medium-high risk The building, grounds and equipment must be kept in good repair and clean.

State rule 746.3407 (minimum standards for child-care centers): "Maintenance of Building, Grounds and Equipment"

Inspector's note: At time of inspection operation was observed with debrins in the classroom cabinets and diaper changing tables.

Corrected May 16, 2025, verified by the state May 16, 2025. The inspector gave technical assistance (advice on how to comply).

High risk Each caregiver must know how many children they are responsible for.

State rule 746.1205(a)(2) (minimum standards for child-care centers): "Responsibilities of Caregivers - Know number of children responsible for"

Inspector's note: At time of inspection, a toddler caregiver stated class had eleven children when they had twelve. This was corrected at time of inspection.

Corrected Feb 26, 2025, verified by the state Mar 6, 2025. The inspector gave technical assistance (advice on how to comply).

Medium-high risk Children must wash their hands after using the toilet or being diapered.

State rule 746.3417(3) (minimum standards for child-care centers): "Children Handwashing After Toileting or Diapering"

Inspector's note: At time of inspection a toddler caregiver did not conduct handwashing after diaper change of a child. This was corrected at inspection.

Corrected Feb 26, 2025, verified by the state Mar 6, 2025. The inspector gave technical assistance (advice on how to comply).

High risk Each caregiver must know how many children they are responsible for.

State rule 746.1205(a)(2) (minimum standards for child-care centers): "Responsibilities of Caregivers - Know number of children responsible for"

Inspector's note: At time of inspection, a toddler caregiver stated class had six children when they had seven. At time of inspection, a toddler caregiver stated they had seven children when they had eight. This was corrected at time of inspection.

Corrected Feb 13, 2025, verified by the state Feb 26, 2025. The inspector gave technical assistance (advice on how to comply).

Medium-high risk Children must wash their hands after using the toilet or being diapered.

State rule 746.3417(3) (minimum standards for child-care centers): "Children Handwashing After Toileting or Diapering"

Inspector's note: At time of inspection a toddler caregiver did not conduct handwashing after diaper change of a child.

Corrected Feb 13, 2025, verified by the state Feb 26, 2025. The inspector gave technical assistance (advice on how to comply).

High risk Cleaning supplies and toxic materials must be marked, kept away from food and out of children's reach.

State rule 746.3407(12) (minimum standards for child-care centers): "Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children"

Inspector's note: At time of inspection, a diaper rash spray was observed in drawer at childs reach in childrens restroom.

Corrected Jan 30, 2025, verified by the state Feb 13, 2025. The inspector gave technical assistance (advice on how to comply).

Medium-high risk Employees, caregivers and directors must complete pre-service training as the state requires.

State rule 746.1301(a)(2)(A) (minimum standards for child-care centers): "Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training"

Inspector's note: At time of inspection, two out of ten staff files did not have pre-service certificate.

Corrected Feb 14, 2025, verified by the state Feb 18, 2025. The inspector gave technical assistance (advice on how to comply).

Medium-high risk The director and each caregiver must have current pediatric first aid training (with rescue breathing and choking).

State rule 746.1315(a) (minimum standards for child-care centers): "Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking."

Inspector's note: At time of inspection, one out of ten staff files did not have a current CPR/First Aid certification.

Corrected Feb 14, 2025, verified by the state Feb 13, 2025. The inspector gave technical assistance (advice on how to comply).

Medium-high risk Garbage must be kept out of children's reach and handled in a sanitary way.

State rule 746.3407(8) (minimum standards for child-care centers): "Garbage Inaccessible to Children; Maintained in Sanitary Manner"

Inspector's note: During inspection, the trashcan in the school-aged classroom did not have a lid on it and was used to dispose of food. Corrected at inspection.

Corrected Feb 7, 2025, verified by the state Feb 13, 2025. The inspector gave technical assistance (advice on how to comply).

Medium risk Each child's file must hold current immunization records.

State rule 746.603(a)(4) (minimum standards for child-care centers): "Children's Records - Immunizations"

Inspector's note: At time of inspection, three out of ten children files did not have immunization records.

Corrected Feb 28, 2025, verified by the state Feb 18, 2025. The inspector gave technical assistance (advice on how to comply).

Medium-low risk Each child's file must hold all the admission information the state requires (such as contacts, medical authorization and permissions).

State rule 746.605(3) (minimum standards for child-care centers): "Required Admission Information - Date of Admission"

Inspector's note: At time of inspection, five out of ten children files did not have admission date.

Corrected Feb 14, 2025, verified by the state Feb 18, 2025. The inspector gave technical assistance (advice on how to comply).

Medium-high risk Employees, caregivers and directors must complete orientation as the state requires.

State rule 746.1301(a)(1)(A) (minimum standards for child-care centers): "Training Requirements for Employees, Caregivers, and Directors - Orientation"

Inspector's note: At time of inspection, two staff files did not have verification of completing operation orientation.

Corrected Dec 13, 2024, verified by the state Dec 30, 2024. The inspector gave technical assistance (advice on how to comply).

Medium-high risk The operation must follow the state's rules for feeding infants.

State rule 746.2419(5) (minimum standards for child-care centers): "Requirements for Feeding Infants - Fed in Safe Manner"

Inspector's note: At time of inspection, two infants, seven and eight months were observed laying flat on the rug while drinking formula.

Corrected Dec 3, 2024, verified by the state Dec 30, 2024. The inspector gave technical assistance (advice on how to comply).

Medium-high risk The building, grounds and equipment must be kept in good repair and clean.

State rule 746.3407 (minimum standards for child-care centers): "Maintenance of Building, Grounds and Equipment"

Inspector's note: During the inspection, the diaper changing station was noted to have debris present. During the inspection, it was noted that the classroom floors contained debris.

Corrected Dec 30, 2024, verified by the state Dec 30, 2024. The inspector gave technical assistance (advice on how to comply).