Happy Kidz Learning Center #2
Licensed child-care center in San Antonio, TX 78227 · Texas operation #1689778
Record summary
7 high-risk · 27 total
7 high-risk citations in the last 24 months (27 citations in all, from 17 inspections, 6 investigations and 2 assessments); last inspection Sep 21, 2026.
1 of 27 citations was corrected while the inspector was there.
Counted from the state's records from Nov 12, 2024 to Nov 12, 2026. This is a count, not a grade: bigger centers get more visits, and one visit can produce several citations. How we summarize.
Details
- Address
- 410 Valley Hi Dr Ste 109-200, San Antonio, TX 78227
- Phone
- (210) 233-6250
- Ages served
- Infants, Toddlers, Pre-K, School age
- Hours
- Mon to Fri, 6:30 AM to 6:00 PM
- Licensed capacity
- 67 children
- Child care subsidy
- Yes, accepts subsidies (such as Workforce Solutions CCS)
- Type
- Licensed child-care center
- Permit
- Full Permit since Nov 7, 2019
- Director
- Janie Orta
- Programs
- School Age Care, Before School Care, Meals Provided, After School Care, Snacks Provided, Drop-In Care, Part Time Care
Texas age groups: infants are under 18 months, toddlers 18 months to 3 years, pre-kindergarten 3 and 4 years (age when the school year starts), school age 5 and older and in kindergarten or above. Openings and tuition are not in the state data: call to ask.
Inspection history, last 24 months
Sep 21, 2026: Inspection
No citations.
Jul 31, 2026: Inspection
No citations.
Jun 17, 2026: Inspection
No citations.
Jun 2, 2026: Inspection
No citations.
May 29, 2026: Investigation of a self-report
1 citation.
Medium-high risk Responsibilities of Caregivers - Interact positively with children
State rule 746.1203(5) (minimum standards for child-care centers): "Responsibilities of Caregivers - Interact positively with children"
Inspector's note: During the investigation, it was determined that a caregiver did not interact positively with a child in care. Note: This was corrected when the caregiver was terminated.
Corrected Jun 10, 2026, verified by the state Jun 17, 2026. The inspector gave technical assistance (advice on how to comply).
Apr 30, 2026: Inspection
3 citations.
Medium-high risk Children must wash their hands after using the toilet or being diapered.
State rule 746.3417(3) (minimum standards for child-care centers): "Children Handwashing After Toileting or Diapering"
Inspector's note: A caregiver did not wash a child's hands after changing their diaper.
Corrected Apr 30, 2026, verified by the state Jun 2, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-high risk The diaper-changing area must be sanitized after each use.
State rule 746.3505(e) (minimum standards for child-care centers): "Diapering Procedures - Sanitizing Diaper Changing Area"
Inspector's note: A caregiver did not sanitize the changing table after changing a child's diaper.
Corrected Apr 30, 2026, verified by the state Jun 2, 2026. The inspector gave technical assistance (advice on how to comply).
Medium risk Required Documentation for Unitary Surfacing Materials
State rule 746.4913 (minimum standards for child-care centers): "Required Documentation for Unitary Surfacing Materials"
Inspector's note: The operation did not have the required documentation for the impact rating of the unitary surfacing material used on the playground.
Corrected May 4, 2026, verified by the state Jun 2, 2026.
Mar 11, 2026: Inspection
No citations.
Feb 26, 2026: Inspection
No citations.
Feb 19, 2026: Inspection
No citations.
Feb 18, 2026: Inspection
No citations.
Feb 11, 2026: Investigation of a report
1 citation.
Medium risk Screen time must not be used for children under two.
State rule 746.2207(a) (minimum standards for child-care centers): "Screen Time Activities - Not Used for Under Two"
Inspector's note: During the investigation, it was learned that children under the age of two years old watch television in the mornings at drop off.
Corrected Mar 9, 2026, verified by the state Mar 11, 2026. The inspector gave technical assistance (advice on how to comply).
Jan 9, 2026: Inspection
No citations.
Jan 7, 2026: Investigation of a report
3 citations.
High risk The state prohibits certain punishments of children, such as hitting, grabbing, shaming, withholding food or rest, or locking a child in a room.
State rule 746.2805 (minimum standards for child-care centers): "Prohibited Punishments - No Harsh, Cruel or Unusual"
Inspector's note: Based on information gathered for this investigation, a caregiver used a harsh and inappropriate tone of voice when disciplining a child.
Corrected Feb 4, 2026, verified by the state Feb 5, 2026. The inspector gave technical assistance (advice on how to comply).
High risk The operation must report to the state any situation that places children at risk.
State rule 746.305(a)(6) (minimum standards for child-care centers): "Report Situation Placing Children at Risk"
Inspector's note: Based on information gathered for this investigation, the director failed to notify CCR about a non-routine situation that risked harming a child.
Corrected Feb 4, 2026, verified by the state Feb 18, 2026. The inspector gave technical assistance (advice on how to comply).
Medium risk Incident and illness report forms must be filled in and shared with the parent.
State rule 746.707 (minimum standards for child-care centers): "Incident/Illness Report Form Shared with Parent"
Inspector's note: Based on the information gathered, the parent was not provided with an incident report.
Corrected Mar 13, 2026, verified by the state Mar 13, 2026. The inspector gave technical assistance (advice on how to comply).
Dec 30, 2025: Inspection
No citations.
Nov 25, 2025: Inspection
No citations.
Nov 12, 2025: Inspection
1 citation.
High risk If a person's background check came back with conditions, their duties must be restricted as the conditions say.
State rule 745.635(3) (licensing rules for every operation): "Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions"
Inspector's note: A caregiver counted in ratio in the Older Infant classroom did not have Eligible results to be counted in ratio. Note: This was corrected at inspection when an additional caregiver was placed in the room with the caregiver.
Corrected Nov 12, 2025, verified by the state Nov 25, 2025. The inspector gave technical assistance (advice on how to comply).
Oct 30, 2025: Investigation of a report
2 citations.
High risk Employees and caregivers must show competence, good judgment and self-control.
State rule 746.1201(1) (minimum standards for child-care centers): "Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control"
Inspector's note: During the course of this investigation, it was found that the owner demonstrated poor judgment by asking a parent not to bring their child to daycare for two weeks in an attempt to obtain a better inspection grade from another agency.
Corrected Dec 22, 2025, verified by the state Dec 30, 2025. The inspector gave technical assistance (advice on how to comply).
Medium-high risk The operation's written policies must cover suspension and expulsion.
State rule 746.501(a)(8) (minimum standards for child-care centers): "Written Operational Policies - Suspension and Expulsion"
Inspector's note: Based on the information gathered during this investigation, it was discovered that the operation does not have a formal suspension policy in place and did not adhere to its operational policy when suspending a child from attending daycare for two weeks.
Corrected Dec 22, 2025, verified by the state Dec 22, 2025. The inspector gave technical assistance (advice on how to comply).
Oct 23, 2025: Assessment
2 citations.
Medium-high risk Caregivers of children under 24 months must complete the extra annual training topics for that age group.
State rule 746.1309(d) (minimum standards for child-care centers): "Documented Annual Training - Caregivers of Children Under 24 Months Required"
Inspector's note: Training record on SID's for the required staff were not received.
Corrected Oct 31, 2025, verified by the state Nov 12, 2025.
Medium-high risk The director and employees must complete 2 hours of transportation-safety training every year.
State rule 746.1316(a) (minimum standards for child-care centers): "Transportation Safety Training -Director and Employee Complete 2 Hours Annually"
Inspector's note: Transportation training for the director was not submitted for review as requested.
Corrected Oct 31, 2025, verified by the state Nov 12, 2025.
Sep 25, 2025: Inspection
2 citations.
Medium-high risk Caregivers of children under 24 months must complete the extra annual training topics for that age group.
State rule 746.1309(d) (minimum standards for child-care centers): "Documented Annual Training - Caregivers of Children Under 24 Months Required"
Inspector's note: Two out five staff files did not have SID's training available for review at the time of inspection.
Corrected Sep 30, 2025, verified by the state Oct 23, 2025. The inspector gave technical assistance (advice on how to comply).
Medium-high risk The director and employees must complete 2 hours of transportation-safety training every year.
State rule 746.1316(a) (minimum standards for child-care centers): "Transportation Safety Training -Director and Employee Complete 2 Hours Annually"
Inspector's note: The director did not have transportation training available for review at the time of inspection.
Corrected Sep 30, 2025, verified by the state Oct 23, 2025. The inspector gave technical assistance (advice on how to comply).
Sep 23, 2025: Investigation of a report
No citations.
May 21, 2025: Inspection
No citations.
Apr 17, 2025: Inspection
6 citations.
Medium-high risk Parental Notification of Deficiency as described in 746.309 within 5 Days
State rule 746.311(a) (minimum standards for child-care centers): "Parental Notification of Deficiency as described in 746.309 within 5 Days"
Inspector's note: The operation had not notified parents of their violations regarding infant safe sleep and abuse/neglect investigation findings.
Corrected Apr 22, 2025, verified by the state May 21, 2025. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Play or eating surfaces may not be used for diaper changing.
State rule 746.3503(b) (minimum standards for child-care centers): "Diaper Changing Equipment - No Play or Eating Surfaces Used"
Inspector's note: In the 18-24 month old room, there is no area for diaper changing area that is away from children's play areas or centers.
Corrected Apr 28, 2025, verified by the state May 21, 2025. The inspector gave technical assistance (advice on how to comply).
Medium-high risk A hand-washing sink must be in the diaper-changing area.
State rule 746.3503(d) (minimum standards for child-care centers): "Diaper Changing Equipment - Hand-washing Sink in Diaper Changing Area"
Inspector's note: In the 18-24 month old room, there was no handwashing sink in the diaper changing area.
Corrected Apr 28, 2025, verified by the state May 21, 2025. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Active-play use zones must have loose-fill or unitary surfacing.
State rule 746.4901(a) (minimum standards for child-care centers): "Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing"
Inspector's note: A Step 2 Clubhouse Climber on the playground did not have loose fill surfacing under it. The climber was observed to be installed over concrete.
Corrected Apr 18, 2025, verified by the state May 21, 2025. The inspector gave technical assistance (advice on how to comply).
Medium risk The first-aid kit must be complete.
State rule 746.4003(a) (minimum standards for child-care centers): "First Aid Kit - Incomplete Kit"
Inspector's note: The first-aid kit used in the transportation vehicle was missing the following items: thermometer, gloves, tweezers, and scissors.
Corrected Apr 18, 2025, verified by the state May 21, 2025. The inspector gave technical assistance (advice on how to comply).
Medium risk The most recent licensing inspection report or letter must be posted.
State rule 746.401(2) (minimum standards for child-care centers): "Posting Requirements - Letter or form from the most recent Licensing Inspection or Investigation"
Inspector's note: The most recent investigation letter was not posted in the daycare. The most recent posted form was from April 2024.
Corrected Apr 18, 2025, verified by the state May 21, 2025. The inspector gave technical assistance (advice on how to comply).
Mar 4, 2025: Investigation of a report
4 citations.
High risk Employees and caregivers must make sure no child is abused, neglected or exploited.
State rule 746.1201(4) (minimum standards for child-care centers): "Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited"
Inspector's note: This standard was found deficient as part of a DFPS Investigation
Corrected Apr 8, 2025, verified by the state Apr 17, 2025. The inspector gave technical assistance (advice on how to comply).
High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.
State rule 746.1205(a)(4) (minimum standards for child-care centers): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"
Inspector's note: Video footage showed the 2 year old caregiver stepping out of the classroom leaving napping children unattended. Video footage of the infant room shows an infant caregiver asleep while feeding a child leaving the children unsupervised.
Corrected Apr 8, 2025, verified by the state Apr 17, 2025. The inspector gave technical assistance (advice on how to comply).
High risk Infants may not sleep in car seats, swings or other restrictive devices.
State rule 746.2426(a)(1) (minimum standards for child-care centers): "Infant May Not Sleep in a Restrictive Device"
Inspector's note: Video footage reviewed shows an infant was asleep in a swing for approximately 8 minutes.
Corrected Apr 8, 2025, verified by the state Apr 17, 2025. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Caregivers may not use personal phones or other electronic devices in ways that take their attention from the children.
State rule 746.1203(3)(D) (minimum standards for child-care centers): "Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games"
Inspector's note: Video footage obtained shows a caregiver scrolling on her phone while supervising a group of napping children.
Corrected Apr 8, 2025, verified by the state Apr 18, 2025. The inspector gave technical assistance (advice on how to comply).
Jan 24, 2025: Inspection
1 citation.
Medium-high risk Infant equipment such as high chairs and swings must be used with their safety straps.
State rule 746.2407 (minimum standards for child-care centers): "Infant Care Area Furnishings and Equipment -Use of Safety Straps"
Inspector's note: An infant was observed not in the safety straps when in an elevated toddler table. Note: This was corrected at inspection when the infant was buckled in.
Corrected while the inspector was there. The inspector gave technical assistance (advice on how to comply).
Dec 6, 2024: Assessment
1 citation.
Medium-high risk Employees, caregivers and directors must have pediatric first aid training (with rescue breathing and choking).
State rule 746.1301(a)(3)(A) (minimum standards for child-care centers): "Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing"
Inspector's note: One out of the three staff files reviewed during inspection still does not have current First Aid and CPR training.
Corrected Jan 31, 2025, verified by the state Jan 5, 2025. The inspector gave technical assistance (advice on how to comply).
In the year before that (Nov 12, 2023 to Nov 12, 2024): 10 visits and 8 citations. Older history is on the official record.
What the risk levels mean
Texas gives every rule a weight from High to Low, based on the risk to children when it is broken. A citation is one rule found not met at one visit. How to read a Texas inspection report.
- High risk: breaking it can put a child in immediate danger (for example supervision, ratios, safe sleep, background checks, prohibited punishment).
- Medium-high risk: a real safety or health concern, but usually less immediate (for example hazards in a room, missing medical or allergy information, required training).
- Medium risk: important for health and safety over time (for example records, drills, equipment upkeep).
- Medium-low risk: mostly paperwork or reporting that supports safety.
- Low risk: administrative requirements with little direct risk to children.
Official record
The full record, including older history, is on the state's site: Happy Kidz Learning Center #2 on Search Texas Child Care. Texas operation #1689778.
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