Head Start Pilgrim School
Licensed child-care center in San Antonio, TX 78213 · Texas operation #1185606
Record summary
2 high-risk · 5 total
2 high-risk citations in the last 24 months (5 citations in all, from 5 inspections and 2 investigations); last inspection Oct 21, 2026.
0 of 5 citations were corrected while the inspector was there.
Counted from the state's records from Nov 12, 2024 to Nov 12, 2026. This is a count, not a grade: bigger centers get more visits, and one visit can produce several citations. How we summarize.
Details
- Address
- 500 Pilgrim Dr, San Antonio, TX 78213
- Phone
- (210) 525-0350
- Website
- www.family-service.org
- Ages served
- Infants, Toddlers, Pre-K, School age
- Hours
- Mon to Fri, 7:30 AM to 5:30 PM
- Licensed capacity
- 68 children
- Child care subsidy
- Yes, accepts subsidies (such as Workforce Solutions CCS)
- Type
- Licensed child-care center
- Permit
- Full Permit since Feb 9, 2011
- Director
- LaToya Thomas
- Programs
- School Age Care, Meals Provided, Snacks Provided
Texas age groups: infants are under 18 months, toddlers 18 months to 3 years, pre-kindergarten 3 and 4 years (age when the school year starts), school age 5 and older and in kindergarten or above. Openings and tuition are not in the state data: call to ask.
Inspection history, last 24 months
Oct 21, 2026: Inspection
1 citation.
Medium-high risk Employees, caregivers and directors must have pediatric CPR training.
State rule 746.1301(a)(4)(A) (minimum standards for child-care centers): "Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR"
Inspector's note: One of four training records audited did not have current CPR training.
Corrected Nov 4, 2026, verified by the state Nov 9, 2026. The inspector gave technical assistance (advice on how to comply).
Feb 23, 2026: Inspection
No citations.
Nov 6, 2025: Inspection
No citations.
Mar 11, 2025: Inspection
1 citation.
Medium risk Caregivers' annual training must cover the topics the state requires, and be documented.
State rule 746.1309(e) (minimum standards for child-care centers): "Documented Annual Training- Required Content"
Inspector's note: Five staff files do not have training available for review during an inspection in the required topics: Understanding building and physical premises safety, including identification and protection from hazards, and Handling, storing, and disposing of hazardous materials.
Corrected Apr 18, 2025, verified by the state Apr 29, 2025. The inspector gave technical assistance (advice on how to comply).
Feb 14, 2025: Inspection
No citations.
Feb 13, 2025: Investigation of a self-report
No citations.
Feb 2, 2025: Investigation of a report
3 citations.
High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.
State rule 746.1205(a)(4) (minimum standards for child-care centers): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"
Inspector's note: It is found during a DFPS investigation a child left their classroom unsupervised, and wandered to the outdoor playground.
Corrected Feb 27, 2025, verified by the state Mar 11, 2025. The inspector gave technical assistance (advice on how to comply).
High risk The operation must report to the state any situation that places children at risk.
State rule 746.305(a)(6) (minimum standards for child-care centers): "Report Situation Placing Children at Risk"
Inspector's note: It is found during a DFPS investigation that the operation failed to report a child leaving the classroom unsupervised, exiting the building through doors leading to the playground.
Corrected Feb 27, 2025, verified by the state Mar 11, 2025. The inspector gave technical assistance (advice on how to comply).
Medium risk Incident and illness report forms must be filled in and shared with the parent.
State rule 746.707 (minimum standards for child-care centers): "Incident/Illness Report Form Shared with Parent"
Inspector's note: It is found during a DFPS investigation that an incident report regarding a child leaving a classroom unsupervised was written and not shared with the child's parent.
Corrected Feb 27, 2025, verified by the state Mar 11, 2025. The inspector gave technical assistance (advice on how to comply).
In the year before that (Nov 12, 2023 to Nov 12, 2024): 7 visits and 1 citation. Older history is on the official record.
What the risk levels mean
Texas gives every rule a weight from High to Low, based on the risk to children when it is broken. A citation is one rule found not met at one visit. How to read a Texas inspection report.
- High risk: breaking it can put a child in immediate danger (for example supervision, ratios, safe sleep, background checks, prohibited punishment).
- Medium-high risk: a real safety or health concern, but usually less immediate (for example hazards in a room, missing medical or allergy information, required training).
- Medium risk: important for health and safety over time (for example records, drills, equipment upkeep).
- Medium-low risk: mostly paperwork or reporting that supports safety.
- Low risk: administrative requirements with little direct risk to children.
Official record
The full record, including older history, is on the state's site: Head Start Pilgrim School on Search Texas Child Care. Texas operation #1185606.
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