Texas Daycare Check

Ivy Crest Academy of Early Learning

Licensed child-care center in San Antonio, TX 78258 · Texas operation #557183

Record summary

3 high-risk · 10 total

3 high-risk citations in the last 24 months (10 citations in all, from 10 inspections, 2 investigations and 1 assessment); last inspection Sep 23, 2026.

2 of 10 citations were corrected while the inspector was there.

Counted from the state's records from Nov 12, 2024 to Nov 12, 2026. This is a count, not a grade: bigger centers get more visits, and one visit can produce several citations. How we summarize.

Call (210) 496-1200WebsiteDirections

Details

Address
21780 Hardy Oak Blvd, San Antonio, TX 78258
Phone
(210) 496-1200
Website
www.ivycrestsa.com
Ages served
Infants, Toddlers, Pre-K, School age
Hours
Mon to Fri, 6:30 AM to 6:00 PM
Licensed capacity
304 children
Child care subsidy
Yes, accepts subsidies (such as Workforce Solutions CCS)
Type
Licensed child-care center
Permit
Full Permit since Oct 18, 2001
Director
Carmen Rodriguez
Programs
Before School Care, Meals Provided, After School Care, Snacks Provided, Field Trips

Texas age groups: infants are under 18 months, toddlers 18 months to 3 years, pre-kindergarten 3 and 4 years (age when the school year starts), school age 5 and older and in kindergarten or above. Openings and tuition are not in the state data: call to ask.

Inspection history, last 24 months

Sep 23, 2026: Inspection

No citations.

Sep 15, 2026: Inspection

6 citations.

High risk Background checks must be submitted at the time someone is hired.

State rule 745.621(a)(2) (licensing rules for every operation): "Initial background checks submitted - At the time you hire someone"

Inspector's note: At the time of the inspection, there were three staff members present without background checks. *Note: the background checks were ran during the inspection

Corrected Sep 15, 2026, verified by the state Sep 21, 2026. The inspector gave technical assistance (advice on how to comply).

High risk Each caregiver must know how many children they are responsible for.

State rule 746.1205(a)(2) (minimum standards for child-care centers): "Responsibilities of Caregivers - Know number of children responsible for"

Inspector's note: A caregiver stated there were 16 children in care when there were actually 15. *Note: This was corrected when the caregiver recounted the children

Corrected Sep 15, 2026, verified by the state Sep 23, 2026. The inspector gave technical assistance (advice on how to comply).

Medium-high risk The director and each caregiver must have current pediatric first aid training (with rescue breathing and choking).

State rule 746.1315(a) (minimum standards for child-care centers): "Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking."

Inspector's note: One out of the ten staff member files reviewed did not have first aid certification.

Corrected Sep 18, 2026, verified by the state Sep 16, 2026. The inspector gave technical assistance (advice on how to comply).

Medium-high risk There must be enough caregivers for the number and ages of children in the group (the state's child-to-caregiver ratio).

State rule 746.1601 (minimum standards for child-care centers): "Child/ Caregiver Ratio - 13 or More Children"

Inspector's note: During the inspection, a caregiver was over ratio in the classroom by four children.

Corrected Sep 15, 2026, verified by the state Sep 23, 2026. The inspector gave technical assistance (advice on how to comply).

Medium-high risk Diapering supplies must be kept out of children's reach.

State rule 746.3501(6) (minimum standards for child-care centers): "Diaper Changing Steps-Supplies Kept Out of Child's Reach"

Inspector's note: During the inspection, there was diaper cream observed stored in a restroom, accessible to children. *Note: this was corrected at inspection when the diaper creams were moved

Corrected while the inspector was there. The inspector gave technical assistance (advice on how to comply).

Medium-high risk Documentation of Gas Leak Inspection

State rule 746.5405 (minimum standards for child-care centers): "Documentation of Gas Leak Inspection"

Inspector's note: The last gas inspection was documented as being done on 5/30/24.

Corrected Sep 30, 2026, verified by the state Sep 24, 2026. The inspector gave technical assistance (advice on how to comply).

Nov 12, 2025: Inspection

No citations.

Jul 16, 2025: Inspection

No citations.

Jul 2, 2025: Inspection

No citations.

May 23, 2025: Inspection

No citations.

May 22, 2025: Investigation of a report

1 citation.

High risk Employees and caregivers must show competence, good judgment and self-control.

State rule 746.1201(1) (minimum standards for child-care centers): "Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control"

Inspector's note: Operation video footage demonstrated an operation staff member push a child down on their head making child fall/sit on their cot. Operation video footage demonstrated a staff member pulling the mat from beneath a child, causing the child to slip off. Operation video footage demonstrated an operation staff member grab a child by one ankle and one wrist and flipping child around on their cot. Operation video footage demonstrated an operation staff member shake pants off a child sleeping on a cot to put on new ones.

Corrected Jun 20, 2025, verified by the state Jul 2, 2025. The inspector gave technical assistance (advice on how to comply).

Feb 25, 2025: Inspection

No citations.

Jan 28, 2025: Inspection

No citations.

Jan 17, 2025: Inspection

No citations.

Jan 10, 2025: Investigation of a self-report

No citations.

Dec 30, 2024: Assessment

No citations.

Dec 9, 2024: Inspection

3 citations.

Medium-high risk Required notices and information must be posted where parents can see them.

State rule 746.401(4) (minimum standards for child-care centers): "Posting Requirements - Emergency and evacuation relocation diagram"

Inspector's note: 2 classrooms were missing emergency evacuation maps. * Corrected at inspection.

Corrected while the inspector was there. The inspector gave technical assistance (advice on how to comply).

Medium risk The operation's written policies must cover parent rights.

State rule 746.501(a)(20) (minimum standards for child-care centers): "Written Operational Policies - Parent Rights"

Inspector's note: In the handbook or application there was no signed verification that the parents were aware of their parent rights.

Corrected Dec 9, 2024, verified by the state Dec 30, 2024. The inspector gave technical assistance (advice on how to comply).

Medium risk Each employee's file must hold the personnel records the state requires (such as signed affidavits, dates of employment and proof of qualifications).

State rule 746.901(6) (minimum standards for child-care centers): "Required Personnel Records -Training Hours"

Inspector's note: When reviewing staff files one staff member out of ten was missing training certificates to review.

Corrected Dec 9, 2024, verified by the state Dec 30, 2024. The inspector gave technical assistance (advice on how to comply).

In the year before that (Nov 12, 2023 to Nov 12, 2024): 6 visits and 4 citations. Older history is on the official record.

What the risk levels mean

Texas gives every rule a weight from High to Low, based on the risk to children when it is broken. A citation is one rule found not met at one visit. How to read a Texas inspection report.

Official record

The full record, including older history, is on the state's site: Ivy Crest Academy of Early Learning on Search Texas Child Care. Texas operation #557183.

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