Pinnacle Kids Academy
Licensed child-care center in San Antonio, TX 78251 · Texas operation #1559416
Record summary
2 high-risk · 3 total
2 high-risk citations in the last 24 months (3 citations in all, from 12 inspections and 4 investigations); last inspection Nov 3, 2026.
0 of 3 citations were corrected while the inspector was there.
Counted from the state's records from Nov 12, 2024 to Nov 12, 2026. This is a count, not a grade: bigger centers get more visits, and one visit can produce several citations. How we summarize.
Details
- Address
- 410 Carson Hill Dr, San Antonio, TX 78251
- Phone
- (210) 660-8585
- Website
- pinnaclekidsacademy.com
- Ages served
- Infants, Toddlers, Pre-K, School age
- Hours
- Mon to Fri, 6:30 AM to 6:30 PM
- Licensed capacity
- 190 children
- Child care subsidy
- Yes, accepts subsidies (such as Workforce Solutions CCS)
- Type
- Licensed child-care center
- Permit
- Full Permit since Aug 17, 2015
- Director
- JANNETTE NAVARRO
- Programs
- School Age Care, Meals Provided, After School Care, Snacks Provided, Part Time Care, Transportation to/from School, Field Trips
Texas age groups: infants are under 18 months, toddlers 18 months to 3 years, pre-kindergarten 3 and 4 years (age when the school year starts), school age 5 and older and in kindergarten or above. Openings and tuition are not in the state data: call to ask.
Inspection history, last 24 months
Nov 3, 2026: Inspection
No citations.
Oct 8, 2026: Inspection
No citations.
Sep 30, 2026: Inspection
1 citation.
High risk Infants must never be left unsupervised.
State rule 746.2401(7) (minimum standards for child-care centers): "Basic Requirements for Infants - Never Unsupervised"
Inspector's note: A teacher was observed sleeping while they were the sole caregiver of five children during naptime. One of the children was awake. The specified age group was 12 to 17 months. This was corrected at inspection when the assistant director woke the teacher up.
Corrected Sep 30, 2026, verified by the state Oct 8, 2026. The inspector gave technical assistance (advice on how to comply).
Sep 28, 2026: Investigation of a report
No citations.
Apr 29, 2026: Inspection
No citations.
Mar 25, 2026: Inspection
No citations.
Feb 4, 2026: Inspection
No citations.
Jan 30, 2026: Investigation of a report
1 citation.
High risk Employees and caregivers must show competence, good judgment and self-control.
State rule 746.1201(1) (minimum standards for child-care centers): "Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control"
Inspector's note: During the course of the investigation, it was determined that toddler children had been frightened by a caregiver in a dinosaur costume who visited their classrooms after it was previously determined on other occasions that some of the children were afraid of the costume and the visits disrupted the classes and made some children cry. The costume was not associated with the curriculum.
Corrected Mar 17, 2026, verified by the state Mar 25, 2026. The inspector gave technical assistance (advice on how to comply).
Nov 18, 2025: Inspection
No citations.
Sep 4, 2025: Inspection
No citations.
Aug 19, 2025: Inspection
No citations.
Aug 5, 2025: Investigation of a report
1 citation.
Medium-high risk There must be enough caregivers for the number and ages of children in the group (the state's child-to-caregiver ratio).
State rule 746.1601 (minimum standards for child-care centers): "Child/ Caregiver Ratio - 13 or More Children"
Inspector's note: Based on observation made during inspection, it was determined that the infant room 2 was out of ratio. Caregiver had five infants in care and the ages are 10 month old, 11 month old, 11 month old, 14 month old and 16 month old. Based on the ages of the infants, caregiver can only have four infants in care.
Corrected Aug 25, 2025, verified by the state Sep 4, 2025. The inspector gave technical assistance (advice on how to comply).
Jun 16, 2025: Inspection
No citations.
Jun 11, 2025: Inspection
No citations.
Feb 28, 2025: Inspection
No citations.
Feb 21, 2025: Investigation of a report
No citations.
In the year before that (Nov 12, 2023 to Nov 12, 2024): 8 visits and 3 citations. Older history is on the official record.
What the risk levels mean
Texas gives every rule a weight from High to Low, based on the risk to children when it is broken. A citation is one rule found not met at one visit. How to read a Texas inspection report.
- High risk: breaking it can put a child in immediate danger (for example supervision, ratios, safe sleep, background checks, prohibited punishment).
- Medium-high risk: a real safety or health concern, but usually less immediate (for example hazards in a room, missing medical or allergy information, required training).
- Medium risk: important for health and safety over time (for example records, drills, equipment upkeep).
- Medium-low risk: mostly paperwork or reporting that supports safety.
- Low risk: administrative requirements with little direct risk to children.
Official record
The full record, including older history, is on the state's site: Pinnacle Kids Academy on Search Texas Child Care. Texas operation #1559416.
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