Primrose School at Sonoma Ranch
Licensed child-care center in San Antonio, TX 78255 · Texas operation #856469 · part of Primrose School
Record summary
4 high-risk · 13 total
4 high-risk citations in the last 24 months (13 citations in all, from 13 inspections and 5 investigations); last inspection Aug 24, 2026.
2 of 13 citations were corrected while the inspector was there.
Counted from the state's records from Nov 12, 2024 to Nov 12, 2026. This is a count, not a grade: bigger centers get more visits, and one visit can produce several citations. How we summarize.
Details
- Address
- 14875 Kyle Seale Pkwy, San Antonio, TX 78255
- Phone
- (210) 372-1488
- Ages served
- Infants, Toddlers, Pre-K, School age
- Hours
- Mon to Fri, 6:30 AM to 6:30 PM
- Licensed capacity
- 210 children
- Child care subsidy
- No, per the state record
- Type
- Licensed child-care center
- Permit
- Full Permit since Jul 10, 2006
- Director
- Kathy Rosso
- Programs
- School Age Care, Before School Care, Accredited, Meals Provided, After School Care, Snacks Provided, Part Time Care, Transportation to/from School, Field Trips
Texas age groups: infants are under 18 months, toddlers 18 months to 3 years, pre-kindergarten 3 and 4 years (age when the school year starts), school age 5 and older and in kindergarten or above. Openings and tuition are not in the state data: call to ask.
Inspection history, last 24 months
Aug 24, 2026: Inspection
1 citation.
Medium-high risk The infant's hands must be washed after a diaper change.
State rule 746.3505(b) (minimum standards for child-care centers): "Diapering Procedures - Wash Infant's Hands"
Inspector's note: A caregiver in the older infant classroom did not wash the infant's hands after diapering. Note, this was corrected when I informed the staff after they had placed the infant on the booster seat that the infant needed their hands to be washed. Caregiver picked up the infant and took them over to the sink where they washed the infant's hands.
Corrected while the inspector was there. The inspector gave technical assistance (advice on how to comply).
Jul 7, 2026: Inspection
No citations.
Jun 30, 2026: Investigation of a self-report
No citations.
Feb 11, 2026: Inspection
4 citations.
Medium-high risk Employees and caregivers must complete 24 hours of annual training.
State rule 746.1301(a)(5)(A) (minimum standards for child-care centers): "Training Requirements for Employees, Caregivers, and Directors - 24 Annual training"
Inspector's note: Nine out of the ten staff files reviewed did not have training hours in all required topics from the last full year of employment.
Corrected Feb 28, 2026, verified by the state Mar 2, 2026. The inspector gave technical assistance (advice on how to comply).
Medium risk Each child's file must hold current immunization records.
State rule 746.603(a)(4) (minimum standards for child-care centers): "Children's Records - Immunizations"
Inspector's note: During the inspection, two children's immunization records were not current. Note: administration was able to obtain one record during the inspection
Corrected Feb 27, 2026, verified by the state Feb 26, 2026. The inspector gave technical assistance (advice on how to comply).
Medium risk Each employee's file must hold the personnel records the state requires (such as signed affidavits, dates of employment and proof of qualifications).
State rule 746.901(7)(A) (minimum standards for child-care centers): "Required Personnel Records - signed dated statement that employee received operational policies"
Inspector's note: Ten out of the ten staff files did not have signed acknowledgment of receiving Operational Policies.
Corrected Feb 25, 2026, verified by the state Feb 27, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-low risk Each employee's file must hold the signed affidavit (Form 2985).
State rule 746.901(4) (minimum standards for child-care centers): "Required Personnel Records - Required Affidavit (Form 2985)"
Inspector's note: One out of ten staff files did not have a notarized Affidavit for Applicants for Employment with a Licensed Operation. NOTE: This was corrected at inspection when the staff member provided the notarized document.
Corrected while the inspector was there.
Jan 20, 2026: Inspection
No citations.
Dec 10, 2025: Investigation of a self-report
1 citation.
High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.
State rule 746.1205(a)(4) (minimum standards for child-care centers): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"
Inspector's note: Based on the information gathered, a child was left unsupervised outside for approximately one minute. Note: Prior to inspection; caregiver's were reprimanded.
Corrected Jan 7, 2026, verified by the state Jan 20, 2026. The inspector gave technical assistance (advice on how to comply).
Dec 10, 2025: Inspection
No citations.
Nov 13, 2025: Inspection
No citations.
Nov 10, 2025: Investigation of a self-report
No citations.
Oct 22, 2025: Inspection
No citations.
Oct 9, 2025: Inspection
No citations.
Oct 8, 2025: Investigation of a self-report
1 citation.
High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.
State rule 746.1205(a)(4) (minimum standards for child-care centers): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"
Inspector's note: During the investigation, it was confirmed that a child exited the back door of a classroom to the playground and went unnoticed by caregivers for approximately 2-5 minutes.
Corrected Oct 17, 2025, verified by the state Oct 22, 2025. The inspector gave technical assistance (advice on how to comply).
Sep 9, 2025: Inspection
No citations.
Sep 3, 2025: Inspection
1 citation.
High risk The state prohibits certain punishments of children, such as hitting, grabbing, shaming, withholding food or rest, or locking a child in a room.
State rule 746.2805(3) (minimum standards for child-care centers): "Prohibited Punishments - Grabbing and Pulling"
Inspector's note: During the walkthrough, a caregiver was observed grabbing a child by the arm during a transition.
Corrected Sep 3, 2025, verified by the state Sep 9, 2025. The inspector gave technical assistance (advice on how to comply).
Aug 26, 2025: Inspection
1 citation.
Medium risk Medication no longer used must be returned to the parent or disposed of.
State rule 746.3809 (minimum standards for child-care centers): "Medication No Longer Used"
Inspector's note: Two children with medication kept at the operation expired in 11/2024, 1/2025 and 7/2025.
Corrected Aug 27, 2025, verified by the state Sep 3, 2025. The inspector gave technical assistance (advice on how to comply).
Jan 7, 2025: Inspection
No citations.
Dec 27, 2024: Investigation of a self-report
2 citations.
Medium-high risk Responsibilities of Caregivers - Share Information with Incoming Caregivers
State rule 746.1203(10) (minimum standards for child-care centers): "Responsibilities of Caregivers - Share Information with Incoming Caregivers"
Inspector's note: Caregiver failed to share information regarding a child's injury to the closing caregiver.
Corrected Feb 24, 2025, verified by the state Mar 19, 2025. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Parents must be told about an injury that needed treatment by a health-care professional or hospitalization.
State rule 746.307(b)(1) (minimum standards for child-care centers): "Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization"
Inspector's note: The operation did not contact a child's parent to report a possible injury that required medical intervention after the child reported being hurt and showed signs of a possible injury.
Corrected Feb 24, 2025, verified by the state Mar 19, 2025. The inspector gave technical assistance (advice on how to comply).
Dec 2, 2024: Inspection
2 citations.
High risk A person may not be at the operation until their background check result has come back and allows it.
State rule 745.641 (licensing rules for every operation): "Background check results - Must receive notification prior to allowing subject to be present at your operation"
Inspector's note: A caregiver with an inactive background check from 3/2023 had direct access to children in care. NOTE: The caregiver was asked to leave the operaton and a background check was submitted by the opertion.
Corrected Dec 2, 2024, verified by the state Dec 3, 2024. The inspector gave technical assistance (advice on how to comply).
Medium-high risk A child with a diagnosed food allergy must have an emergency plan signed by the parent and a health-care professional.
State rule 746.3819 (minimum standards for child-care centers): "Food Allergy Emergency Plan Signed by Parents and Health Care Professional"
Inspector's note: Two allergy plans on file did not contain the parent signature on the form.
Corrected Dec 3, 2024, verified by the state Dec 9, 2024. The inspector gave technical assistance (advice on how to comply).
In the year before that (Nov 12, 2023 to Nov 12, 2024): 7 visits and 1 citation. Older history is on the official record.
What the risk levels mean
Texas gives every rule a weight from High to Low, based on the risk to children when it is broken. A citation is one rule found not met at one visit. How to read a Texas inspection report.
- High risk: breaking it can put a child in immediate danger (for example supervision, ratios, safe sleep, background checks, prohibited punishment).
- Medium-high risk: a real safety or health concern, but usually less immediate (for example hazards in a room, missing medical or allergy information, required training).
- Medium risk: important for health and safety over time (for example records, drills, equipment upkeep).
- Medium-low risk: mostly paperwork or reporting that supports safety.
- Low risk: administrative requirements with little direct risk to children.
Official record
The full record, including older history, is on the state's site: Primrose School at Sonoma Ranch on Search Texas Child Care. Texas operation #856469.
Other Primrose School locations in the San Antonio area
- Primrose School At Cibolo Canyons San Antonio · 4 citations, none high-risk
- Primrose School of Huebner Village San Antonio · 6 citations, none high-risk
- Primrose School of Stone Oak San Antonio · 1 high-risk · 2 total
- Primrose School at Alamo Ranch San Antonio · 2 high-risk · 5 total
- Primrose School at Bulverde Road San Antonio · 3 high-risk · 6 total
Other daycares in UTSA, Helotes & the Hill Country
- Childrens Lighthouse Helotes No citations in 24 months
- Dandelion Wishes Childcare No citations in 24 months
- Kiddie Academy of Helotes No citations in 24 months
- Mission City Preschool No citations in 24 months
- University Methodist Primary School No citations in 24 months
- Liz's Childcare 1 citation, none high-risk
- Y School Age @ Van Raub 1 citation, none high-risk
- Boone Elementary Head Start 2 citations, none high-risk
All daycares in UTSA, Helotes & the Hill Country