Primrose School of Eldridge Parkway
Licensed child-care center in Houston, TX 77077 · Texas operation #871693 · part of Primrose School
Record summary
2 high-risk · 6 total
2 high-risk citations in the last 24 months (6 citations in all, from 7 inspections and 2 investigations); last inspection Jun 2, 2026.
0 of 6 citations were corrected while the inspector was there.
Counted from the state's records from Nov 12, 2024 to Nov 12, 2026. This is a count, not a grade: bigger centers get more visits, and one visit can produce several citations. How we summarize.
Details
- Address
- 2150 Eldridge Pkwy, Houston, TX 77077
- Phone
- (281) 589-1500
- Ages served
- Infants, Toddlers, Pre-K, School age
- Hours
- Mon to Fri, 7:00 AM to 6:00 PM
- Licensed capacity
- 198 children
- Child care subsidy
- No, per the state record
- Type
- Licensed child-care center
- Permit
- Full Permit since Jul 18, 2007; the permit has conditions
- Director
- Shelly Volk
- Programs
- Accredited, After School Care, Part Time Care, Transportation to/from School, Field Trips
Texas age groups: infants are under 18 months, toddlers 18 months to 3 years, pre-kindergarten 3 and 4 years (age when the school year starts), school age 5 and older and in kindergarten or above. Openings and tuition are not in the state data: call to ask.
Inspection history, last 24 months
Jun 2, 2026: Inspection
No citations.
Apr 7, 2026: Inspection
No citations.
Mar 28, 2026: Investigation of a report
2 citations.
Medium-high risk The infant's daily report must give times and amounts of food.
State rule 746.2431(2) (minimum standards for child-care centers): "Infant Daily Report - Times and Amount of Food"
Inspector's note: During the course of the investigation, it was determined that the infant's daily report was reported inaccurately to a parent.
Corrected Jun 4, 2026, verified by the state Jun 2, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Diapers must be changed promptly.
State rule 746.3501(1) (minimum standards for child-care centers): "Diaper Changing Steps- Prompt"
Inspector's note: During the course of the investigation, it was determined that an infant's diaper was not changed promptly.
Corrected Jun 4, 2026, verified by the state Jun 2, 2026. The inspector gave technical assistance (advice on how to comply).
Jan 29, 2026: Inspection
1 citation.
Medium-high risk Loose-fill surfacing must be kept at the proper depth.
State rule 746.4907(d) (minimum standards for child-care centers): "Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained"
Inspector's note: The School-age and Preschool playgrounds did not have the proper amount of loose-fill.
Corrected Feb 12, 2026, verified by the state Jan 30, 2026.
Dec 9, 2025: Inspection
No citations.
Oct 22, 2025: Inspection
No citations.
Oct 10, 2025: Inspection
1 citation.
High risk The state prohibits certain punishments of children, such as hitting, grabbing, shaming, withholding food or rest, or locking a child in a room.
State rule 746.2805(5) (minimum standards for child-care centers): "Prohibited Punishments - Humiliating, Rejecting, Yelling"
Inspector's note: During the inspection walk through, the inspector observed and overheard a caregiver speaking to a child in a harsh and inappropriate manner. The caregiver repeatedly yelled, " No, we don't do that! at the child while the inspector was present in the classroom.
Corrected Oct 10, 2025, verified by the state Oct 22, 2025. The inspector gave technical assistance (advice on how to comply).
Oct 8, 2025: Investigation of a report
1 citation.
High risk The operation must report to the state any situation that places children at risk.
State rule 746.305(a)(6) (minimum standards for child-care centers): "Report Situation Placing Children at Risk"
Inspector's note: During the course of the investigation, it was determined that the operation was aware of a situation that put a child at risk. The operation did not report the situation to licensing within the required 48 hours.
Corrected Nov 6, 2025, verified by the state Nov 6, 2025. The inspector gave technical assistance (advice on how to comply).
Feb 3, 2025: Inspection
1 citation.
Medium-high risk Loose-fill surfacing must be kept at the proper depth.
State rule 746.4907(d) (minimum standards for child-care centers): "Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained"
Inspector's note: Two out of the four playgrounds observed did not have the proper depth for loose-fill.
Corrected Feb 17, 2025, verified by the state Feb 6, 2025.
In the year before that (Nov 12, 2023 to Nov 12, 2024): 1 visit and 0 citations. Older history is on the official record.
What the risk levels mean
Texas gives every rule a weight from High to Low, based on the risk to children when it is broken. A citation is one rule found not met at one visit. How to read a Texas inspection report.
- High risk: breaking it can put a child in immediate danger (for example supervision, ratios, safe sleep, background checks, prohibited punishment).
- Medium-high risk: a real safety or health concern, but usually less immediate (for example hazards in a room, missing medical or allergy information, required training).
- Medium risk: important for health and safety over time (for example records, drills, equipment upkeep).
- Medium-low risk: mostly paperwork or reporting that supports safety.
- Low risk: administrative requirements with little direct risk to children.
Official record
The full record, including older history, is on the state's site: Primrose School of Eldridge Parkway on Search Texas Child Care. Texas operation #871693.
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