Primrose School of Plano at Chase Oaks
Licensed child-care center in Plano, TX 75023 · Texas operation #1498191 · part of Primrose School
Record summary
3 high-risk · 4 total
3 high-risk citations in the last 24 months (4 citations in all, from 11 inspections and 5 investigations); last inspection Nov 5, 2026.
0 of 4 citations were corrected while the inspector was there.
Counted from the state's records from Nov 12, 2024 to Nov 12, 2026. This is a count, not a grade: bigger centers get more visits, and one visit can produce several citations. How we summarize.
Details
- Address
- 6525 Chase Oaks Blvd, Plano, TX 75023
- Phone
- (972) 517-1173
- Website
- www.primrosechaseoaks.com
- Ages served
- Infants, Toddlers, Pre-K, School age
- Hours
- Mon to Fri, 7:00 AM to 6:00 PM
- Licensed capacity
- 221 children
- Child care subsidy
- No, per the state record
- Type
- Licensed child-care center
- Permit
- Full Permit since Mar 11, 2013
- Director
- Tammy Paul
- Programs
- School Age Care, Meals Provided, After School Care, Snacks Provided, Skill Classes, Transportation to/from School, Field Trips
Texas age groups: infants are under 18 months, toddlers 18 months to 3 years, pre-kindergarten 3 and 4 years (age when the school year starts), school age 5 and older and in kindergarten or above. Openings and tuition are not in the state data: call to ask.
Inspection history, last 24 months
Nov 5, 2026: Inspection
No citations.
Feb 12, 2026: Inspection
No citations.
Jan 2, 2026: Inspection
No citations.
Dec 31, 2025: Investigation of a self-report
1 citation.
High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.
State rule 746.1205(a)(4) (minimum standards for child-care centers): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"
Inspector's note: It was determined in an investigation that a child was able to exit out the front door and was in the parking lot for approximately one minute.
Corrected Jan 29, 2026, verified by the state Feb 12, 2026. The inspector gave technical assistance (advice on how to comply).
Dec 16, 2025: Inspection
No citations.
Sep 17, 2025: Inspection
No citations.
Sep 4, 2025: Inspection
No citations.
Aug 21, 2025: Inspection
No citations.
Aug 19, 2025: Investigation of a self-report
No citations.
Jun 23, 2025: Investigation of a report
3 citations.
High risk Employees and caregivers must show competence, good judgment and self-control.
State rule 746.1201(1) (minimum standards for child-care centers): "Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control"
Inspector's note: The caregiver did not use good judgment but not relaying information to management about an injured or ill child so that the parent could be called. The caregiver only notified the parent in the app and did not give all symptoms to the child's discomfort.
Corrected Sep 4, 2025, verified by the state Sep 17, 2025. The inspector gave technical assistance (advice on how to comply).
High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.
State rule 746.1205(a)(4) (minimum standards for child-care centers): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"
Inspector's note: A child in care sustained a serious injury and the caregiver was not aware of how the injury occurred. The child was not participating in class and could not bear weight on the leg.
Corrected Sep 4, 2025, verified by the state Sep 17, 2025. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Parents must be told about an injury that needed treatment by a health-care professional or hospitalization.
State rule 746.307(b)(1) (minimum standards for child-care centers): "Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization"
Inspector's note: A child sustained a broken femur. The caregiver was unaware of the injury. Medical stated this type of injury is immediately noticeable and the child would cry. The child did cry and the staff saw similar signs of the child's constipation. However, the child could not bear weight which not a symptom of his constipation. The parent was not informed of this other symptom. The child was crying from the end of nap to pick up at 5:55pm.
Corrected Sep 4, 2025, verified by the state Sep 17, 2025. The inspector gave technical assistance (advice on how to comply).
Jun 19, 2025: Inspection
No citations.
Jun 2, 2025: Investigation of a self-report
No citations.
May 21, 2025: Inspection
No citations.
May 20, 2025: Investigation of a report
No citations.
Jan 15, 2025: Inspection
No citations.
Nov 19, 2024: Inspection
No citations.
In the year before that (Nov 12, 2023 to Nov 12, 2024): 5 visits and 1 citation. Older history is on the official record.
What the risk levels mean
Texas gives every rule a weight from High to Low, based on the risk to children when it is broken. A citation is one rule found not met at one visit. How to read a Texas inspection report.
- High risk: breaking it can put a child in immediate danger (for example supervision, ratios, safe sleep, background checks, prohibited punishment).
- Medium-high risk: a real safety or health concern, but usually less immediate (for example hazards in a room, missing medical or allergy information, required training).
- Medium risk: important for health and safety over time (for example records, drills, equipment upkeep).
- Medium-low risk: mostly paperwork or reporting that supports safety.
- Low risk: administrative requirements with little direct risk to children.
Official record
The full record, including older history, is on the state's site: Primrose School of Plano at Chase Oaks on Search Texas Child Care. Texas operation #1498191.
Other Primrose School locations in the Dallas-Fort Worth area
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- Primrose School of Dallas at Kessler Park Dallas · No citations in 24 months
- Primrose School of Grapevine-Colleyville Grapevine · No citations in 24 months
- Primrose School of Lantana Lantana · No citations in 24 months
- Primrose School of Prestmont Frisco · No citations in 24 months
- Primrose School of Stone Brooke Mckinney · No citations in 24 months
- Primrose School of West Allen Allen · No citations in 24 months
- Primrose School of Windsong Ranch Prosper · No citations in 24 months
- Primrose School of North Lewisville Lewisville · 1 citation, none high-risk
- Primrose School of Breckinridge Park Richardson · 1 citation, none high-risk
- Primrose School of Park Cities Dallas · 1 citation, none high-risk
- Primrose School of Parkwood Hill Fort Worth · 1 citation, none high-risk
- Primrose School of Prosper Prosper · 1 citation, none high-risk
- Primrose School of South Plano Plano · 1 citation, none high-risk
- Primrose School of Highland Village Highland Village · 2 citations, none high-risk
- Primrose School of Rowlett Rowlett · 2 citations, none high-risk
- Primrose School of Lakehill Frisco · 2 citations, none high-risk
- Primrose School of Valley Ranch Irving · 6 citations, none high-risk
- Primrose School of Melissa Melissa · 9 citations, none high-risk
- Primrose School of West Carrollton Carrollton · 6 citations, none high-risk
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- Primrose School of Firewheel Garland · 1 high-risk · 1 total
- Primrose School of NW Fort Worth Fort Worth · 1 high-risk · 1 total
- Primrose School of Richardson Richardson · 1 high-risk · 1 total
- Primrose School Klyde Warren Park Dallas · 1 high-risk · 2 total
- Primrose School of Frisco at Independence Frisco · 1 high-risk · 2 total
- Primrose School of N. Richardson @ Lookout Richardson · 1 high-risk · 2 total
- Primrose School of Wellington Flower Mound · 1 high-risk · 3 total
- Primrose School of Frisco at Main and Teel Frisco · 1 high-risk · 9 total
- Primrose School of NE Flower Mound Flower Mound · 1 high-risk · 4 total
- Primrose School of Griffin Parc Frisco · 1 high-risk · 9 total
- Primrose School Of NE Green Oaks Arlington · 2 high-risk · 2 total
- Primrose School at White Rock Dallas · 2 high-risk · 2 total
- Primrose School of Bent Trail Dallas · 2 high-risk · 2 total
- Primrose School of Frisco West Frisco · 2 high-risk · 2 total
- Primrose School of Hickory Creek Hickory Creek · 2 high-risk · 2 total
- Primrose School of Westlake at Entrada Westlake · 2 high-risk · 2 total
- Primrose School of Wylie Wylie · 2 high-risk · 2 total
- Primrose School of Columbus Trail Fort Worth · 2 high-risk · 6 total
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