Trusting Hands Learning Center #2
Licensed child-care center in Universal City, TX 78148 · Texas operation #1789362
Record summary
3 high-risk · 22 total
3 high-risk citations in the last 24 months (22 citations in all, from 6 inspections and 1 assessment); last inspection Jul 1, 2026.
2 of 22 citations were corrected while the inspector was there.
Counted from the state's records from Nov 12, 2024 to Nov 12, 2026. This is a count, not a grade: bigger centers get more visits, and one visit can produce several citations. How we summarize.
Details
- Address
- 2001 Pat Booker Rd, Universal City, TX 78148
- Phone
- (210) 265-5870
- Ages served
- Infants, Toddlers, Pre-K, School age
- Hours
- Mon to Fri, 6:30 AM to 6:00 PM
- Licensed capacity
- 64 children
- Child care subsidy
- Yes, accepts subsidies (such as Workforce Solutions CCS)
- Type
- Licensed child-care center
- Permit
- Full Permit since Jun 26, 2024
- Director
- Mary Rodriguez
- Programs
- School Age Care, Before School Care, Meals Provided, After School Care, Snacks Provided, Drop-In Care, Part Time Care
Texas age groups: infants are under 18 months, toddlers 18 months to 3 years, pre-kindergarten 3 and 4 years (age when the school year starts), school age 5 and older and in kindergarten or above. Openings and tuition are not in the state data: call to ask.
Inspection history, last 24 months
Jul 7, 2026: Assessment
1 citation.
High risk The operation was delinquent on its Texas franchise tax.
State rule 745.247 (licensing rules for every operation): "Franchise Tax Delinquent"
Inspector's note: Recited: According to the Texas Comptroller website, the business entity's Franchise Tax Account Status is Inactive/Forfeited. The operation is currently providing care to children with an inactive status.
Corrected Sep 11, 2026, verified by the state Sep 8, 2026. The inspector gave technical assistance (advice on how to comply).
Jul 1, 2026: Inspection
3 citations.
High risk Background checks must be submitted at the times the state requires.
State rule 745.621(a)(3) (licensing rules for every operation): "Initial background checks submitted - At the time you contract with someone who requires a background check"
Inspector's note: Two staff member who did not have a valid background check was present at the operation. One caregiver was the primary caregiver in a classroom. The second caregiver was the kitchen staff. An administrative penalty will be recommended as a result of this citation, per HRC ?42.078.
Corrected Jul 1, 2026, verified by the state Jul 2, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Employees and caregivers must complete 24 hours of annual training.
State rule 746.1301(a)(5)(A) (minimum standards for child-care centers): "Training Requirements for Employees, Caregivers, and Directors - 24 Annual training"
Inspector's note: Re-cited one out of three staff did not have any training completed for their annual year in Emergency Preparedness, administering medication, Communicable Diseases, Handling, storing, and disposing of hazardous material.
Corrected Jul 3, 2026, verified by the state Jul 2, 2026. The inspector gave technical assistance (advice on how to comply).
Medium risk The director must complete the annual training hours and topics the state requires.
State rule 746.1311(f)(1) (minimum standards for child-care centers): "Director Annual Training - Less than 5 years experience"
Inspector's note: Re-cited: direcotor has not completed 4 hours in leadership/Management training. 6.3.26, 7.1.26:When reviewing the director's annual training, there were two out of six hours completed in leadership/management.
Corrected Jul 2, 2026, verified by the state Jul 7, 2026. The inspector gave technical assistance (advice on how to comply).
Jun 18, 2026: Inspection
4 citations.
Medium-high risk Employees and caregivers must complete 24 hours of annual training.
State rule 746.1301(a)(5)(A) (minimum standards for child-care centers): "Training Requirements for Employees, Caregivers, and Directors - 24 Annual training"
Inspector's note: Re-cited two out of three staff did not have any training completed for their annual year in Emergency Preparedness, administering medication, Communicable Diseases, Handling, storing, and disposing of hazardous material.
Corrected Jun 29, 2026, verified by the state Jul 1, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-high risk There must be enough caregivers when the children in a group differ in age by 18 months or more (the state's child-to-caregiver ratio).
State rule 746.1605(1) (minimum standards for child-care centers): "Child/Caregiver Ratio - 18 Months Difference in Age"
Inspector's note: There were 14 children in one classroom. The ages were the youngest 7 months,12 months, 14, months, 22 months, 2, 2,2, 3, 3, 3, 5, 5, 5, and the oldest was 8 years old.
Corrected Jun 18, 2026, verified by the state Jul 1, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Infant equipment such as high chairs and swings must be used with their safety straps.
State rule 746.2407 (minimum standards for child-care centers): "Infant Care Area Furnishings and Equipment -Use of Safety Straps"
Inspector's note: Three infants were using highchairs that did not have straps in them.
Corrected Jun 18, 2026, verified by the state Jun 19, 2026. The inspector gave technical assistance (advice on how to comply).
Medium risk The director must complete the annual training hours and topics the state requires.
State rule 746.1311(f)(1) (minimum standards for child-care centers): "Director Annual Training - Less than 5 years experience"
Inspector's note: Re-cited: direcotor has not completed 4 hours in leadership/Management training. 6.3.26:When reviewing the director's annual training, there were two out of six hours completed in leadership/management.
Corrected Jul 2, 2026, verified by the state Jul 1, 2026. The inspector gave technical assistance (advice on how to comply).
Jun 3, 2026: Inspection
7 citations.
Medium-high risk Employees, caregivers and directors must have pediatric first aid training (with rescue breathing and choking).
State rule 746.1301(a)(3)(A) (minimum standards for child-care centers): "Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing"
Inspector's note: One out of three employees did not have a first aid certificate completed and available to review.
Corrected Jun 10, 2026, verified by the state Jun 9, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Employees and caregivers must complete 24 hours of annual training.
State rule 746.1301(a)(5)(A) (minimum standards for child-care centers): "Training Requirements for Employees, Caregivers, and Directors - 24 Annual training"
Inspector's note: When reviewing staff files, two out of three staff did not have any training completed for their annual year in Emergency Preparedness, administering medication, Communicable Diseases, Handling, storing, and disposing of hazardous material.
Corrected Jun 12, 2026, verified by the state Jun 18, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-high risk The center must have an annual sanitation (health) inspection.
State rule 746.3401(a) (minimum standards for child-care centers): "Annual Sanitation Inspection"
Inspector's note: The health inspection was last completed on May 5, 2025.
Corrected Jun 10, 2026, verified by the state Jun 12, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-high risk The building, grounds and equipment must be kept in good repair and clean.
State rule 746.3407 (minimum standards for child-care centers): "Maintenance of Building, Grounds and Equipment"
Inspector's note: Outside on the playground, there are overgrown trees along the fence. Weeds grow throughout the entire playground.
Corrected Jun 12, 2026, verified by the state Jun 18, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Gas lines and appliances must pass the required gas-leak inspection.
State rule 746.5401 (minimum standards for child-care centers): "Requirement of Gas Leak Inspection"
Inspector's note: The last gas inspection was completed on December 15, 2023.
Corrected Jun 12, 2026, verified by the state Jun 12, 2026. The inspector gave technical assistance (advice on how to comply).
Medium risk The director must complete the annual training hours and topics the state requires.
State rule 746.1311(f)(1) (minimum standards for child-care centers): "Director Annual Training - Less than 5 years experience"
Inspector's note: When reviewing the director's annual training, there were two out of six hours completed in leadership/management.
Corrected Jun 12, 2026, verified by the state Jun 18, 2026. The inspector gave technical assistance (advice on how to comply).
Medium risk The operation must notify the state about a change in its space.
State rule 746.301(2) (minimum standards for child-care centers): "Notification of Change in Space"
Inspector's note: The infant room has been relocated, and infants are occupying the new space.
Corrected Jun 3, 2026, verified by the state Jun 18, 2026. The inspector gave technical assistance (advice on how to comply).
Jul 14, 2025: Inspection
No citations.
Jun 24, 2025: Inspection
5 citations.
High risk The center must have a fire inspection by the local fire marshal before opening and every 12 months after.
State rule 746.5101(a) (minimum standards for child-care centers): "Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months"
Inspector's note: Annual fire inspection was not available for review. Last fire inspection was completed on 6/12/2024.
Corrected Jul 7, 2025, verified by the state Jun 26, 2025. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Loose-fill surfacing must be kept at the proper depth.
State rule 746.4907(d) (minimum standards for child-care centers): "Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained"
Inspector's note: Loose fill at the base of the side did not reach the required depth of 6 inches.
Corrected Jul 3, 2025, verified by the state Jul 14, 2025. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Each child's file must hold an emergency contact.
State rule 746.605(6) (minimum standards for child-care centers): "Required Admission Information - Emergency Contact"
Inspector's note: Five out of the Eight children files reviewed, Have an emergency contact person's who should not be the parent.
Corrected Jun 27, 2025, verified by the state Jul 14, 2025. The inspector gave technical assistance (advice on how to comply).
Medium risk Activities for School-age - Provides Thinking Skills and Sensory Development
State rule 746.2707(3) (minimum standards for child-care centers): "Activities for School-age - Provides Thinking Skills and Sensory Development"
Inspector's note: In the school-age classroom, a wide variety of toys that meet age-appropriate expectations was observed.
Corrected Jul 4, 2025, verified by the state Jul 14, 2025. The inspector gave technical assistance (advice on how to comply).
Medium-low risk Each employee's file must hold the signed affidavit (Form 2985).
State rule 746.901(4) (minimum standards for child-care centers): "Required Personnel Records - Required Affidavit (Form 2985)"
Inspector's note: Two of the five staff files reviewed were missing a notarized affidavit for review.
Corrected Jun 27, 2025, verified by the state Jul 14, 2025. The inspector gave technical assistance (advice on how to comply).
Dec 4, 2024: Inspection
2 citations.
Medium-high risk Infant equipment such as high chairs and swings must be used with their safety straps.
State rule 746.2407 (minimum standards for child-care centers): "Infant Care Area Furnishings and Equipment -Use of Safety Straps"
Inspector's note: Child was sitting in highchair feeding self with safety straps unfastened. Note: This was corrected at inspection when caregiver removed child from highchair.
Corrected while the inspector was there. The inspector gave technical assistance (advice on how to comply).
Medium risk The operation must notify the state about a change in its space.
State rule 746.301(2) (minimum standards for child-care centers): "Notification of Change in Space"
Inspector's note: The operation moved the infant classroom to another classroom to provide additional space. The operation did not notify licensing of the move. Note: This was corrected at inspection when director notified licensing of the room changes.
Corrected while the inspector was there. The inspector gave technical assistance (advice on how to comply).
In the year before that (Nov 12, 2023 to Nov 12, 2024): 5 visits and 3 citations. Older history is on the official record.
What the risk levels mean
Texas gives every rule a weight from High to Low, based on the risk to children when it is broken. A citation is one rule found not met at one visit. How to read a Texas inspection report.
- High risk: breaking it can put a child in immediate danger (for example supervision, ratios, safe sleep, background checks, prohibited punishment).
- Medium-high risk: a real safety or health concern, but usually less immediate (for example hazards in a room, missing medical or allergy information, required training).
- Medium risk: important for health and safety over time (for example records, drills, equipment upkeep).
- Medium-low risk: mostly paperwork or reporting that supports safety.
- Low risk: administrative requirements with little direct risk to children.
Official record
The full record, including older history, is on the state's site: Trusting Hands Learning Center #2 on Search Texas Child Care. Texas operation #1789362.
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